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Tulsa TechFest 2012
Olivia Snellgrove, HR Intern, Avis Budget Group
Olivia just completed a summer internship in the HR department at Avis Budget Group. The focus of her internship was knowledge management and effective knowledge transfer for a particular company department. During her time at ABG, Olivia created a Knowledge Inventory, developed training plans, and conducted a review and update process for specific job descriptions. She is currently a Graduate Research Assistant at the University of Oklahoma - Tulsa
Olivia received a Bachelor of Arts degree in May 2012 from Oklahoma State University. Her areas of study were Russian Language and Literature, as well as English Language. She is currently pursuing a Master of Arts degree in Organizational Dynamics at OU-Tulsa.
Knowledge Management at Avis Budget Group
Sam and I are going to introduce a particular department of ABG and explain the knowledge management and knowledge sharing issues that the department has been struggling with. Then, we are going to describe the process we used this summer to intervene and assist in capturing departmental knowledge and developing strategies for knowledge management and transfer in the future.