Tulsa TechFest 2015
James A. McKenzie, Training and Development Manager, National Resource Center for Youth Services
James A.McKenzie is a training/development manager for the National Resource Center for Youth Services, a part of the University of Oklahoma College of Continuing Education. James oversees several learning projects aimed at increasing the professional development of individuals in helping professions, primarily targeting youth and family services in Oklahoma. In addition, James works across the nation developing and certifying other learning professionals in various curricula related to working with adolescent youth, especially youth who are survivors of neglect and abuse. James holds a BS in Anthropology from the University of Utah and is currently working on his MA in Organizational Dynamics from the University of Oklahoma.
Bridging the Knowledge Gaps/Capturing Tacit Knowledge in Organizations
James A. McKenzie
Join host Chuck Tryon for these sessions as part of the OU Tulsa ODYN graduate program:
Bridging the Knowledge Gaps
Presented by: James A. McKenzie
Using training programs to develop, support, and reinforce an organization?s knowledge management vision and overall culture of learning
Training and Development are considered to be key methods for building and transferring knowledge and skills considered by an organization to be essential to the their competitiveness and growth, but not all training programs are equal. This presentation argues that true competitive advantage will go to those organizations that develop and support a training program as part of an overall knowledge management vision; A training program that reinforces a culture of learning and knowledge sharing by using best practice learning strategies.
Capturing Tacit Knowledge in Organizations
Presented by: Alysia Rodriguez
Knowledge management can be a difficult task in modern organizations. The preservation of tacit knowledge is vital to the future success of a company and is the easiest type of knowledge to lose ? in worst case scenarios, tacit knowledge walks out the door with the employee who possesses it. Understanding the factors that influence the sharing of tacit knowledge within an organization and between employees can be the difference between losing or preserving delicate information. I will be discussing the types of trust and social constructs that have an effect on knowledge sharing and how managers can foster an organizational culture that promotes the exchange of tacit knowledge.